People come first. Without hospitality, we cannot exist. We create spaces where people belong. Everyone has a place at the table: Guests, team members, and suppliers.

From seed to cup, we set the standard in everything we do—and drive constantly to do it better. We are self-starters who think creatively to solve complex problems, recognize our mistakes, and learn from failures.

We think long-term. We’re savvy with our resources, saving where we can to invest in what matters: A sustainable future for our people, the company, and our planet.

Just as our cafes eliminate barriers between guests and delicious coffee, we remove obstacles in our work. We stay nimble, communicate clearly, and show a bias towards action.

Like coffee needs water, we need one another to bloom. Collaboration takes work, so we practice it like a craft. We listen carefully, share feedback openly and honestly, remain transparent, and inspire each other with kindness and humor.